Considerations

Appointments
For maximum availability, we ask that you schedule your next appointment prior to leaving ONE Salon & Spa. A major credit card or ONE Salon & Spa Gift Card is required in order to guarantee your appointments for 3 or more services, a spa collection, or private parties.

Arrival
Please arrive 15 minutes prior to your scheduled appointment, this will ensure that you will receive your complete service time. Upon arrival we ask that you complete a customer profile, when appropriate, a spa robe, slippers or smock will be provided for your comfort. You will then be escorted to our Reception lounge or Tranquility Room to relax with a cup of herbal tea or fruit juice before your service or treatment begins. Your timeliness is appreciated.

Cancellations
A 24 hour cancellation notice is required and greatly appreciated. If scheduled services of 2 or more are not cancelled within 24 hours of scheduled appointments, a 50% cancellation fee of scheduled services will be charged to the provided credit card or gift card. You will be provided with a cancellation number when giving a cancellation courtesy of 24 hours. Return check fee $35

Spa Etiquette
To maintain a tranquil and relaxing environment in the spa facility, we ask that conversations are kept low and cell phones and electronics are silenced. Additionally, our spa facility does not accomodate children under the age of 12 unless they are receiving spa services and are accompanied by an adult. Thank you for your understanding.

Tranquility Room
For your comfort and convenience, ONE Salon & Spa provides a relaxation lounge for use before and between services, or to enjoy a light lunch.

Prices
All Prices are subject to change. ONE Salon & Spa is dedicated to providing the newest in products, services and technology, therefore our prices may change without notice.